When using this website we may ask you for some personal information. You are free to decide as to whether you will give this information to us. Some services that we offer may not be available if you do not supply the information requested. We may request personal information in the following circumstances, when you:
If you register to receive product information from us then we will hold your postal and email addresses to send you information regarding our products and special offers. You can choose to opt out of our mailing list at any time by using the unsubscribe link in any email you receive or by emailing your address details to email@example.com.
We may collect technical information about your computer when you visit our website. This may include your IP address, operating system, web browser software, screen resolution and referring website. We do not link any of this computer information to any personal information we hold about you. This information is used purely to ensure our website is built to provide the best experience for you.
To fulfil booking requests
When you book or reserve a product with us we will hold the information you submit to process, administer and account for your booking. You should expect to receive an email confirmation from us shortly after you complete your booking or reservation. In addition we may call you if necessary to fulfil the service offered to you. The information you provide may be passed to third parties as necessary to provide the services requested. These third parties may be located outside of the UK.
If you submit a product enquiry to us using one of the forms on the website, we will use this information to produce a quotation for you. You can expect to receive an email or a phone call as a follow up to a product enquiry.
Feedback and surveys
If you submit feedback to us regarding our services, we will use the information submitted to improve our services. We may contact you by email or phone to discuss any feedback that you provide. If you volunteer to take part in a survey on our website, then any information collected will only be used for statistical purposes. Your personal information will not be identifiable from the results of any survey.
The information you submit for a brochure request is used solely for this purpose. They do not use this information for any other purposes.
Product and special offers
If you register to receive product information from us then we will hold your postal and email addresses to send you information regarding our products and special offers. You can choose to opt out of our mailing list at any time by using the unsubscribe link on any email you receive or by emailing your address details to firstname.lastname@example.org
Can we change this policy?
Ivory Holidays reserves the right to change and amend this policy for any reason. The policy which was in place at the time you submitted information to us will apply. Feedback, comments and suggestions Ivory Holidays welcomes your questions and comments about privacy, as well as any other aspect of our service.
All of your details are held securely in the Uselect Holidays computer systems. These are protected from the Internet by industry standard firewalls and several layers of Internet security and virus protection.
Emails are not secure
Any information emailed between you and Uselect Holidays will be via standard email methods. This is not encrypted and you should be careful about placing personal information in an email. We would advise you to never place your credit card details in an email and we will never ask you to do so.
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